Isuzu Customer Experience Monthly Promotions (Jan-Dec 2023) - Terms and Conditions

1. The promoter is Isuzu Australia Limited (ABN 97 006 962 572) of 66 Foundation Road, Truganina, Victoria 3029.
2. Information regarding prizes and how to enter forms part of these terms and conditions. By entering a monthly promotion, entrants accept these terms and conditions.
3. Entry is open to staff of Isuzu trade customers who receive a letter, email or telephone call invitation from the promoter inviting them to enter a monthly promotion. Employees of the promoter and their immediate families and the suppliers and agencies associated with this promotion are ineligible to enter.
4. To enter a promotion a person must do one of the following:

1. 1. submit the completed electronic entry form using the secure unique link provided in their email or SMS invitation; or
   2. orally confirm entry into the promotion by providing the promoter’s customer service operator who calls with all personal details and other information as requested.

5. Any entry that has not been fully completed (including non-completion of any question in the Sales and Delivery Experience Survey, Service Experience Survey, or Parts Sales Survey included in the online entry forms, or as asked by the promoter’s customer service telephone operator), or validly submitted, will be deemed invalid.
6. Each month throughout 2023 there is an individual draw up to the value of $2,000. These terms and conditions apply to each separate monthly draw.

1. 1. Entries for the first draw open at 12.01am AEST on 01 January 2023 and close at 11.59pm AEST on 31 January 2023. To be eligible for the first draw entries must be received by the promoter by 11.59pm AEST 31 January 2023.
   2. Entries for the second draw open at 12.01am AEST on 1 February 2023 and close at 11.59pm AEST on 29 February 2023. To be eligible for the second draw entries must be received by the promoter by 11.59pm AEDT on 29 February 2023.
   3. Entries for the third draw open at 12.01am AEST on 01 March 2023 and close at 11.59pm AEST on 31 March 2023. To be eligible for the third draw entries must be received by the promoter by 11.59pm AEST 31 March 2023.
   4. Entries for the fourth draw open at 12.01am AEST on 01 April 2023 and close at 11.59pm AEST on 30 April 2023. To be eligible for the fourth draw entries must be received by the promoter by 11.59pm AEST 30 April 2023.
   5. Entries for the fifth draw open at 12.01am AEST on 01 May 2023 and close at 11.59pm AEST on 31 May 2023. To be eligible for the fifth draw entries must be received by the promoter by 11.59pm AEST 31 May 2023.
   6. Entries for the sixth draw open at 12.01am AEST on 01 June 2023 and close at 11.59pm AEST on 30 June 2023. To be eligible for the sixth draw entries must be received by the promoter by 11.59pm AEST 30 June 2023.
   7. Entries for the seventh draw open at 12.01am AEST on 01 July 2023 and close at 11.59pm AEST on 31 July 2023. To be eligible for the seventh draw entries must be received by the promoter by 11.59pm AEST 31 July 2023.
   8. Entries for the eighth draw open at 12.01am AEST on 01 August 2023 and close at 11.59pm AEST on 31 August 2023. To be eligible for the eighth draw entries must be received by the promoter by 11.59pm AEST 31 August 2023.
   9. Entries for the ninth draw open at 12.01am AEST on 01 September 2023 and close at 11.59pm AEST on 30 September 2023. To be eligible for the ninth draw entries must be received by the promoter by 11.59pm AEST 30 September 2023.
   10. Entries for the tenth draw open at 12.01am AEST on 01 October 2023 and close at 11.59pm AEST on 31 October 2023. To be eligible for the tenth draw entries must be received by the promoter by 11.59pm AEST 31 October 2023.
   11. Entries for the eleventh draw open at 12.01am AEST on 01 November 2023 and close at 11.59pm AEST on 30 November 2023. To be eligible for the eleventh draw entries must be received by the promoter by 11.59pm AEST 30 November 2023.
   12. Entries for the twelfth draw open at 12.01am AEST on 01 December 2023 and close at 11.59pm AEST on 31 December 2023. To be eligible for the twelfth draw entries must be received by the promoter by 11.59pm AEST 31 December 2023.

7. Entries will be deemed to be accepted at the time of receipt and not at the time of transmission. Late, incomplete, incorrectly submitted, illegible, corrupted or misdirected entries will be deemed invalid.
8. Each draw will be conducted by the promoter at 66 Foundation Road, Truganina, Victoria 3029 at 12pm on the first business day after each draw closes. The first entry drawn will win a prize. The winner will be notified by telephone and his or her name and State/Territory of residence will be published on the Isuzu website https://isuzu.com.au/competition-terms-conditions/ two business days after the draw.
9. The prize for each draw is a $1,000 voucher from Destination Events which can be redeemed by the winner in relation to a selection of items including gift cards at Bunnings and Coles Myer and travel booked through Destination Events. Vouchers are subject to the normal terms and conditions of the issuer.
   
   As an alternative to the $1,000 voucher from Destination Events, the winner may nominate to redeem $2,000 in Isuzu truck dealer credit for Servicing and/or Parts at their preferred Isuzu Trucks dealership.

1. 1. The winner is only entitled to one of the prizes, at their election, not both prizes.
   2. Total prize value for each monthly promotion is a $1,000 retail voucher or $2,000 in dealer credit.

10. Prizes are not transferable, exchangeable or redeemable for cash. Prize values are in Australian dollars, based on recommended retail prices, include GST and are correct at time of printing. The promoter accepts no responsibility for any variation in the value of the prize. If the prize is unavailable, for whatever reason, the promoter reserves the right to substitute the prize for a prize of equal or greater value, subject to any directions from State or Territory gaming authorities. To the extent permitted by law, the promoter makes no representations or warranties as to the quality, suitability, or merchantability of any prizes. The promoter will make all reasonable efforts to deliver the prizes to the winners within two weeks of announcing each monthly draw, unless otherwise agreed between the promoter and such winners.
11. Should a prize be unclaimed, the promoter may conduct a subsequent draw at 11.15am on the first business day one month after the original draw at 66 Foundation Road, Truganina, Victoria 3029, subject to any directions from State or Territory gaming authorities.
12. Winners of any unclaimed prize draw will be notified by telephone and his or her name and State/Territory of residence will be published on the Isuzu website https://www.isuzu.com.au/terms-conditions/ two business day after the draw
13. The promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age, and place of residence). Proof of identification, age, residency and entry considered suitable for verification is at the discretion of the promoter.
14. The promoter and its associated agencies, and companies associated with each promotion will take no responsibility for prizes damaged or lost in transit. Once a prize has left the promoter's premises, the promoter will not be responsible for any delay or failure to deliver, or damage caused to the prize during transit.
15. The promoter reserves the right to refuse to allow a winner to take part in any or all aspects of the prize, if the promoter determines, in its absolute discretion, that a winner is not in the mental or physical condition necessary to be able to safely participate in the prize.
16. The promoter reserves the right in its sole discretion to disqualify any individual who it has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of each promotion. The promoter's legal rights to recover damages or other compensation from such an offender are reserved.
17. If a monthly promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the promoter, the promoter reserves the right, in its sole discretion, to the fullest extent permitted by law, and subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel a promotion, as appropriate.
18. Except for any liability that cannot be excluded by law, the promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of each promotion, including, but not limited to, where arising out of the following: any technical difficulties or equipment malfunction (whether or not under the promoter's control); any theft, unauthorised access or third party interference; any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the promoter) due to any reason beyond the reasonable control of the promoter; any variation in prize value to that stated in these terms and conditions; any tax liability incurred by the winner or entrant; any prize(s); or participation in or use of any prize.
19. The promoter's decision in relation to any aspect of the competition is final and binding on every person who enters and no correspondence will be entered into. Failure by the promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
20. By participating in a monthly promotion, each entrant assigns copyright (including future copyright) in and to any entry submitted by such entrant and, to the extent permitted by law, waives his or her moral rights in respect of same. Each entrant warrants to the promoter that his or her entry does not infringe the intellectual property rights of any person. Personal information provided by entrants will be used by the promoter for the purpose of conducting this competition and otherwise in accordance with entrants’ consent. The promoter may disclose entrants’ personal information to its contractors and agents in relation to this competition. The promoter’s privacy policy is available at https://www.isuzu.com.au/privacy-policy/

Isuzu Merry Truckmas Promotion Terms and Conditions

This document sets out the terms and conditions of entry and participation for the ‘Isuzu Merry Truckmas Promotion’ promotion (Promotion).

The Promotion is conducted by Isuzu Australia Limited (ABN 97 006 962 572) of 66 Foundation Road, Truganina, Victoria 3029 (Promoter).

These terms and conditions of entry (Terms and Conditions) apply to the Promotion and by submitting an entry to the Promotion, an entrant agrees to and will be bound by these Terms and Conditions.

1. Who is eligible?

1.1 Entry for the Promotion is open to all individuals who meet the following criteria (Eligibility Criteria):

1. entrants must be an Australian resident aged 18 years and over at the time of entering the Promotion;
2. entrants must have an email address;
3. entrant must have an active Australian Business Number (ABN)
4. entrants must complete the entry form in full, providing all required information; and
5. entrants must not otherwise be ineligible under these Terms and Conditions.

1.2 The Promoters’ immediate family members of employees, and employees of any other company, supplier or agency associated with the Promotion are ineligible to enter. Any other person who assists in determining the winner of the Promotion is ineligible to enter.

1.3 The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age, and place of residence).

1.4 The Promoter may disqualify an entrant who:

1. tampers with the entry process;
2. submits an entry that is not in accordance with these Terms and Conditions; or
3. has, in the opinion of the Promoter, engaged in conduct in entering the Promotion, which is fraudulent, misleading, deceptive, illegal or generally damaging to the goodwill or reputation of the Promotion and/or the Promoter.

1.5 The Promoter's legal rights to recover damages or other compensation from an entrant are reserved.

1.6 Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of its rights.

2. How to enter the Promotion?

1. The promotion commences at 0:00am (AEDT) on 8 November 2023 and ends at 24:00pm (AEDT) on 24 December 2023 (Promotion Period), after which no further entries will be accepted.
2. Entry to the Promotion is via an online form located at https://www.isuzu.com.au/news/2023-truckmas-giveaway/(Page). You will be required to complete the details on the form including an open text response to the Competition Question: In 50 words or less, what do you want for Christmas and why?
3. Provided you meet the Eligibility Criteria, you must follow the instructions to complete the form in full, including providing all required information, and submit the form in the manner directed in order to enter the Promotion.
4. The Promoter will consider entries to be accepted at the time of receipt of the form, and not at the time of submission.
5. Only one entry per person to the Promotion is permitted.Any late, lost or misdirected entries or incomplete, indecipherable or illegible entries will be deemed invalid.

3. How do you win?

1. The Promotion is a game of skill. Valid entry submissions will be judged at the Promotor’s premises by a panel of three judges selected by the Promotor.  The judges will decide which entry provides the best and most original answer to the Competition Question for the relevant week.  There will be seven winners in total to be decided each Monday for a period of seven weeks commencing on Monday 13 November.
2. The Promoter’s decision in relation to any aspect of the Promotion is final and binding on every participant who enters the Promotion.
3. The Promoter is not required to provide any information or correspondence to any participant who enters the Promotion regarding the selection criteria or reasons for their decision. Additionally, unsuccessful entrants will not receive any correspondence.
4. The selected winners will be notified by telephone and email within 24 hours of the decision being for each week and will be asked to select their Price Pack preference (see below). The winner’s names, business and state will be published (declared) on the Promotor’s website (https://www.isuzu.com.au/news/2023-truckmas-giveaway/) and promotional emails and social media posts.  By participating in the Promotion, the winners agree to publication of their details.
5. The Promoter reserves the right to require each winner to provide proof of identity satisfactory to the Promoter (in their sole discretion) before awarding the Prize.

Content heading 1

Content heading 2

Content heading 3

Content heading 4

Content heading 5

Caption heading

Colour-red

Colour-red-list

Colour-red--numbered-list

Button

Small 

Tiny

1. List 
2. List 
   1. Default
   2. Default 
   3. Default 
3. List 
4. List
   1. Lower alpha
   2. Lower alpha
   3. Lower alpha
5. List 
6. List 
   1. Lower greek
   2. Lower greek
   3. Lower greek
7. List
8. List
   1. Lower roman
   2. Lower roman
   3. Lower roman
9. List
10. List
    1. Upper alpha
    2. Upper alpha
    3. Upper alpha
11. List
12. List
    1. Upper roman 
    2. Upper roman
    3. Upper roman